Delivery details:


  • For an order value of EUR 100.00 or more we deliver free of charge (CIP) in Austria, as for a chemical delivery for an order value of EUR 250.00 or more.
  • Free delivery in the region around Graz.
  • Delivery to private customers only with advance payment via PayPal or instant transfer.


For more information about delivery and shipment, please see our Terms and Conditions.

You are not satisfied? We are here for you!

In order to ensure a smooth handling of your complaint, please fill out the complaint form below. 

Simply select a complaint reason and describe it in more detail. With your contact details and delivery note number we will process your request as soon as possible and keep you informed about the next steps. 

For product-related complaints, please state the article number.

For further information on the handling of complaints and returns, please refer to our general terms and conditions and our cancellation policy.